Safety features
Face masks for guests available
Access to healthcare professionals
First aid kits available
Process in place to check health of guests
Hand sanitizer in guest accommodation and common areas
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
Staff follow all safety protocols as directed by local authorities
Thermometers for guests provided by property
Safety & security
24-hour security
Fire extinguishers
CCTV outside property
CCTV in common areas
Security alarm
Key card access
Cleanliness & disinfection
Guests have the option to cancel any cleaning services for their accommodation during their stay
Property cleaned by professional cleaning companies
Guest accommodation disinfected between stays
Linens, towels, and laundry washed in accordance with local authority guidelines
Use of cleaning chemicals that are effective against coronavirus
Guest accommodation sealed after cleaning
Cleaning Services
Daily housekeeping
Laundry (Paid)
Ironing service (Paid)
Dry cleaning (Paid)
Suit press (Paid)
Physical distancing
Physical distancing rules followed
Contactless check-in/out
Screens or physical barriers between staff and guests in appropriate areas
Mobile app for room service
Front Desk Services
Invoice provided
Express check-in/out
24-hour front desk
Food & drink safety
Delivered food covered securely
All plates, cutlery, glasses, and other tableware sanitized
Food can be delivered to guest accommodation
Kitchen
Washing machine
Kitchen
Miscellaneous
Designated smoking area
Elevator
Media & Technology
Flat-screen TV
Shops
Convenience store on site
